Information Centre

Everything a pilgrim needs to know.

A complete pre-departure and on-ground guide for our pilgrims — packing, health, rituals, contacts and etiquette.

Hajj & Umrah Guide

Step-by-step rituals — Ihram, Tawaf, Sa'i, Halq, Rami and more.

Packing Checklist

Ihram, comfortable footwear, unscented toiletries, prayer mat, medicines and a light bag.

Health & Vaccines

Meningitis vaccine is mandatory. Carry prescriptions, ORS and a small first-aid kit.

Food & Water

Tamil Nadu meals arranged by Al Arafa. Zamzam water is provided freely at Haram.

Do's & Don'ts

Respect Ihram rules, follow group timings, avoid crowds during peak Salah rush.

Ziyarat Places

Makkah — Jabal Nur, Jabal Thawr. Madinah — Uhud, Quba, Qiblatain and gardens.

Emergency Care

Free Saudi hospital access for pilgrims. Al Arafa on-ground team on call 24×7.

Important Contacts

Indian Embassy Riyadh, Consulate Jeddah, Saudi Emergency 911, Al Arafa +91 94436 28521.

Common questions

Pilgrim FAQs